FAQ

Frequently Asked Questions

We ship to Europe, UK, North America, Australia & New Zealand. If you are outside the above please email our customer care team here & our team will happily aim to facilitate your request

Orders placed Monday to Friday are sent out within 24 hours, excluding public holidays.

Domestic Purchases: An Post usually arrives within 2-5 working days.

International Purchases may vary.

Ireland Shipping: We charge a flat rate of €4.99 for all orders. We use Parcel Express & An Post which usually arrives within 2-5 working days.

International Shipping: Will automatically calculate at checkout. If you have any queries on international shipping please contact our customer care team here.

Visa/ Master Card/ American Express/ Discover/ Apple Pay/ Venmo / PayPal

At No2moro we work hard to provide you with quality products and service,
however if you are unhappy with your purchase and require a return, items
must be sent back within 14 days of receiving your order. Same rules apply for faulty items.
We will not refund soiled, marked or worn garments. Once we have received your returns,
inspection will take place before a return can be processed.

Payments for refunds will be provided through the original sale process.

Include a fully completed Return Form with your return. Our Return Address is:

Texttell 2 Ltd
7 Montpelier Parade,
Monkstown Road
Blackrock, Co. Dublin
Ireland
A94 V7T6

Please note we do not offer exchanges. If you would like a different size/ colour style, you must return your items
for a refund & you can re order your desired products.

You can download it here

Funds should appear on your bank statement within 5-10 working days. This is out of our control and is up to your card provider.

As a small, independent business we currently don't offer free returns. The cost of return shipping is at the customer’s expense.We recommend returning items through traceable post, as we cannot issued a refund we haven’t received. We also recommend that customers ask for proof of postage at the time of posting returned items.

If you believe that your purchase has a fault, please email our Customer Service team at info.no2moro@gmail.com with your order number and the details of the fault. Our team will happily assist you further. Please be aware it is at the discretion of the No2moro team to deem an item faulty (damaged, broken or manufacturer fault).

No2moro currently can't facilitate Exchange requests for different sizes, styles or colours. If you would like a different size/ colour style, you must return your items for a refund & you can re order your desired products.

You can Return items in person under the conditions:

-The return is during the designated times given

-You have completed our Returns Form

-The return must be in person. Any items left outside will not be accepted

Our Click & Collect terms are stated here.

Free Domestic Shipping

On orders €100 +

Worldwide shipping

Rates available at checkout.

Support

Email us info.no2moro@gmail.com

Click & Collect

Availabe from our head office. 10am - 4 pm. Tuesday - Friday

7 Montpelier Parade, Monkstown Road. Co. Dublin, Ireland.

A94V7T6