FAQ

Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Orders placed Monday to Friday are sent out within 24 hours, excluding public holidays.
Domestic Purchases: We use GLS Couriers which usually arrives within 2-5 working days. Can take up to 10 working days.
International Purchases may vary.
Shipping rates can vary depending on your region and are calculated at checkout.
Ireland Shipping: We charge a flat rate of €5.95. We use GLS which usually arrives within 2-5 working days.
International Shipping: Will automatically calculate at checkout. If you have any queries on international shipping please contact our customer care team here.
Yes, we offer free shipping for domestic orders (Rep. of & Northern Ireland) on orders over €100.
Share details about your shipping policies, item returns, or customer service.
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Your shipping will be calculated at checkout.
Returns & Refunds
Please read our Refund policy.
Eligible Returns must be sent back within 14 days.
If your Return meets the requirements as stated in our Returns Policy and has passed inspection upon receipt, you will be entitled to a full refund for the item.
Cost of Returns are the responsibility of the Customer